⭐ 7-Day Money-Back Guarantee
We're confident you'll love GetFocusFlow Premium. If you're not satisfied, get a full refund within 7 days, no questions asked.
1. Overview
GetFocusFlow Premium offers a 7-day money-back guarantee. If you're not completely satisfied with your purchase, we will refund your money in full.
2. Refund Eligibility
You are eligible for a refund if:
- ✅ You purchased GetFocusFlow Premium within the last 7 days
- ✅ The refund is requested for the original payment currency
- ✅ Your purchase is from an authorized channel
- ✅ You provide your payment ID or email used for purchase
3. Non-Refundable Situations
Refunds will NOT be issued in these cases:
- ❌ Request submitted after 7 days from purchase
- ❌ Payment disputed with your bank/credit card issuer
- ❌ Purchase made with fraudulent payment method
- ❌ Multiple refund requests for the same purchase
- ❌ Purchase gift cards or credits
4. How to Request a Refund
To request a refund within 7 days of purchase:
- Email: support@getfocusflow.info
- Subject: "Refund Request - GetFocusFlow Premium"
- Include:
- Email used for purchase
- Payment ID (found in Razorpay receipt)
- Reason for refund (optional)
- Preferred refund method (original payment method)
- We will process your refund within 3-5 business days
5. Refund Processing Time
Refund timelines:
- Approval: Within 24 hours of request
- Processing: 3-5 business days
- Credit: Depends on your bank (may take 5-7 days to appear)
- International payments: May take longer due to currency conversion
6. Refund Amount
- Full refund of purchase price
- Minus any payment processor fees (typically 2% - nominal amount)
- Refunded to original payment method
7. Account Status After Refund
After a refund is processed:
- Your premium access will be revoked
- Premium features will become locked
- You'll revert to free plan limitations
- Local session data will remain on your device
8. Reactivation After Refund
If you change your mind after a refund:
- You can purchase premium again at any time
- No restrictions on repurchasing
- Price may vary based on currency/currency rates
9. Exceptions
GetFocusFlow reserves the right to deny refunds for:
- Duplicate or fraudulent payments
- Chargebacks filed with credit card company
- Violations of Terms of Service
10. Special Circumstances
Requests outside the 7-day window:
- Will be evaluated case-by-case
- Contact support with detailed explanation
- Partial refunds may be considered for technical issues
11. Contact Support
For refund requests or questions:
12. Changes to This Policy
GetFocusFlow may update this refund policy at any time. Purchases made before policy changes are governed by the policy in effect at the time of purchase.
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